1. Free Consultation

First, we will set up a time for us to learn about your business and assess your goals and needs. We will answer any questions you may have about Connect OS or about outsourcing in general. This consultation may be a voice call, e-mail exchange, video conference or face-to-face meeting. We always welcome potential clients to visit our offices in Manila anytime.

2. Creating a Plan

Based on our discussions, we will create a plan that will cover labour and infrastructure requirements, hiring structure (staff leasing or managed solution), timelines and pricing structure. This plan requires no obligation on your part and is subject to further discussions until we reach mutual agreement on all points

3. Recruiting your staff

Once a plan is in place, we will begin recruiting your staff. We will pre-screen all candidates and make the top prospects available for a videoconference interview. There is still no obligation for you until you feel you have found the perfect fit for your business.

4. Finalising an agreement

Once you have identified the candidates you wish to hire, we will finalise, sign our outsourcing agreement and formally begin operations.

5. Set Up

After finalising the above, we will assign the necessary office space, workstations and network infrastructure to your team. We will guide you through the technical requirements for connecting to your new Manila office. As soon as recruiting and any training is finished, your team can begin its work.

6. Support

Our HR and Tech teams will closely support your staff and ensure that your operations in Manila run smoothly. Our goal is to make you feel as if your team is just down the hall and we pledge to make ourselves available to answer any concerns you may have. Communication is our cornerstone

7. Full Management

Although your remote staff is located offshore, you still call the shots.

8. Growth

Once things are up and running, we will not rest. We will always look for ways to improve the performance of your team and offer you greater value. Your success is our success, so we will never stop working to help you succeed.