Inbound Call Center Services
Receiving calls is an important aspect of any business process that is easily neglected.
Without it, you wouldn’t be able to build a solid customer base that will stay loyal to your brand no matter how much time and resources you devote to new customer acquisition.
Outbound Call Center Services
An important part of any business process is to contact a customer at a specific time.
Whether it’s a simple reminder of upcoming tasks or a call to check current customer information, Outbound Services will help your business remove bottlenecks.
Non-Voice Customer Support
Although voice-based customer support solutions are known methods of improving the bottom line, non-voice services play roles that are just as necessary to business growth.
A non-voice team can ensure that you’re accessible across different platforms. With just a click of the mouse, your customers can easily reach you without having to wait for minutes.
Sales is king, and a king needs support.
WinSolutions provides the support needed to sell your product – from researching and surveying your target market to acquiring customer details, setting an appointment for your team to talk to the customers, or full-fledged selling, our company is dedicated to giving you the sales you need.
How It Works
WHAT OUR CLIENTS ARE SAYING
“I have been working with Winsolutions since 2015 and they have expanded our operations from 5 agents working orders to currently 30.“
Premier Protection Services
“Winsolutions has helped my company streamline our Customer Service processes. From a single Virtual Assistant, we were able to grow the way we touch base with customers through phone and chat support.“
ARE YOU READY TO EXPAND YOUR TEAM?
Expand Your Customer Service Know How
We’re sharing our best tips and tricks to help you get around and appreciate the customer service industry!
WinSolutions was established in 2014 to provide sales support to a U.S.-based home security business.
A few months later we had 30 employees catering to companies in the Home Security CSR, Car Insurance Data Entry, Merchant Sales, and Real Estate Virtual Assistance industries.
Since then, WinSolutions has expanded to a bigger office to accommodate over 150 employees and 40 clients in 17 industries.
Our success is attributed to our family-centric work culture that enables the company to retain the best talent possible in the industry.